Tuesday, May 29, 2007

Customer service

Copywriting – Don’t let the word "writing" scare you. You don't need a degree in English to be a copywriter. In fact, some of the most successful copywriters break most rules taught in high school English. The best thing about copywriting is that it can be very lucrative and requires very little in terms of education and experience. In fact, many copywriting experts indicate they earned a fulltime income their first year without having previous experience. Copywriting involves writing promotional materials including ads, brochures, sales letters, press releases, reports, and web site copy. There are many good books that teach about this type of writing and all say you don't need to be a great writer; you simply need to learn the techniques of promotional writing. Some books that can teach you about copywriting are "The Elements of Copywriting" by Gary Blake and Robert Bly and "Writing Copy for Dummies" by Jonathan Kranz.

Customer service – This is another job that doesn't necessarily require a lot of skill or experience. Most customer service jobs I find are related to order taking and help lines, and usually require a pleasant voice, second phone line or DSL, and headset for your phone.

Sales/telemarketing/research (phone surveys) – Many people hate sales and telemarketing, but if you want to work at home badly enough, its an area worth trying. Most companies have established scripts and training so it's easy to jump right in. Like customer service, you will likely need good phone skills, a quality phone with headset and high-speed Internet access.

No comments: